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Questions & Answers (Q & A)

How to Change an HTML message to plain text version

Question:
How do I change an email received in HTML to plain text? I use Microsoft Outlook as my email program.

Answer: Changing the Format of a Message You Receive

If you receive a message in HTML or Rich Text format but cannot read it, you can change the message to Plain Text format.

Keyboard actions:

1. In the Outlook Inbox:

Move to the message you want to change by pressing the UP ARROW and DOWN ARROW keys.

Press ENTER.

Open the Format menu by pressing ALT+O.

2. On the Format menu:

Select Plain Text by pressing CTRL+SHIFT+O.

Mouse actions:

1. In the Outlook Inbox:

Double-click the message you want to change.

The message is displayed in a separate window.

2. On the Format menu:

Select Plain Text by pressing CTRL+SHIFT+O.

Note Although the Plain Text option appears to be unavailable on the menu, you can access it by using the keyboard commands rather than the mouse.

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